Consumer warranty claims should be made directly with Neckmike USA. A 15% restocking Fee will be charged to returns if any of the following apply:
Purchase Error Return
For Refused Shipments
If additional re-pack/refurbishing is required.
Neckmike vs. Competition
(This chart highlights Neckmike advantages over traditional boom mic / helmet speaker setups)
Throat microphone is virtually unaffected by wind noise Neckmike is comfortable and unobtrusive Neckmike works with any style helmet, and may even be used without a helmet Earbud speakers provide all-day comfort Hi-fidelity stereo sound Silicone earbud tips provide hearing protection Simple, easy-to-operate single button press operations Includes wireless handlebar remote for safe operation
Boom microphone is easily overwhelmed by wind Boom microphone is front-and-center, in the “spit zone” Boom microphone and helmet speakers are hardwired into a single helmet, and are not compatible all helmets Helmet speakers often press uncomfortably against the ears Lo-fidelity sound with poor bass response Separate ear plugs required for hearing protection Multiple button press sequences difficult to operate with gloves Remote control not offered or not included